Shipping policy
Last updated: October 26, 2026
CLMSY currently ships to addresses in the United States. Orders are dispatched from our business and inventory location at 14315 S Saturn Ave, Somerton, AZ 85350-7262, United States.
Shipping charges and delivery estimates
| Service | Shipping charge | Order processing | Transit after dispatch | Estimated total |
|---|---|---|---|---|
| Standard | $13.95 per order | 1–3 business days | 7–12 business days | 8–15 business days |
| Express | $23.95 per order | 1–3 business days | 2–5 business days | 3–8 business days |
Shipping is charged once per order for the service selected at checkout. There is no free-shipping order threshold. All amounts above are in US dollars. The final checkout total shows the selected shipping charge and any applicable tax before payment.
Order processing and cutoff
Order processing takes 1–3 business days. Our order cutoff is 5:00 p.m. Pacific Time (America/Los_Angeles), Monday–Friday. Orders received after the cutoff, on weekends or on a US public holiday enter the processing queue on the next business day. Business days are Monday through Friday, excluding US public holidays.
Processing is the time used to prepare an order before dispatch. Transit begins after dispatch. Express shipping reduces the transit estimate; it does not remove the 1–3-business-day processing period. The total estimates in the table combine both stages.
Shipment updates
Use the order-status link in your confirmation email to review the latest available details. When a tracking number is assigned, follow the carrier link provided in the shipment update. A tracking number can appear before the carrier posts its first scan. Our Order Tracking page explains where to find updates.
Delivery details and changes
Please review your delivery address before placing the order. If you notice a mistake, contact us promptly with your order number and the correct details. We will check whether a change is possible at the order’s current stage; changes are not confirmed until we acknowledge them.
Delays, missing parcels or damage
Delivery estimates are not a guarantee of arrival on a particular calendar date. If we cannot dispatch within the stated processing period, we will notify you of the delay and explain your options, including cancellation and a refund for the unshipped order. We will seek any consent required to continue with a delayed shipment and issue a prompt refund when cancellation or a refund is required.
If a shipment is late, appears lost or arrives damaged, contact us so we can review the order and available carrier information. Include your order number and, for damage or an incorrect item, a description and photographs if available. Keep the packaging while we investigate. A carrier’s delivery scan does not prevent you from contacting us about a problem, and this policy does not limit your statutory rights.
Returns and refunds
Returns are governed by the Return and Refund Policy. Contact us for instructions before sending a return. The shipping charges in the table describe delivery of an order to you; return charges and refund treatment are explained separately in that policy.
Contact
CLMSY, operated by DONALD CHARLES BURNS
14315 S Saturn Ave, Somerton, AZ 85350-7262, United States
Email: info@clmsy.com
Phone: +1 (928) 550-8490
Customer support: Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time (America/Los_Angeles).