Order Tracking

Use the order-status link in your CLMSY order confirmation email to review your order. The link is specific to your order, so keep it private.

1. Find your order confirmation

Search your inbox for CLMSY and check your spam or junk folder. Open the confirmation for the order you want to review, then follow its order-status link.

2. Check the latest shipment information

If a shipment has a tracking number, follow the carrier link shown in the order update. A number may be assigned before the carrier records its first scan. If there is no tracking number yet, the order may still be processing.

Our processing time is 1–3 business days. After dispatch, the estimated transit time is 7–12 business days for Standard or 2–5 business days for Express. The full timing and order cutoff are in our Shipping Policy.

3. Ask us to help

If the order link is missing, a delivery appears delayed, or a package is marked delivered but cannot be located, contact us. Include your order number and the email address used for the order. Do not post these details publicly or send payment-card information.

Email info@clmsy.com, call +1 (928) 550-8490, or use the contact form. Customer support is available Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time (America/Los_Angeles).